Group of diverse students smiling, holding books, with a focus on a woman in a blue top.

Surface & Engage
At-Risk Students

xSIGNALcampus uses AI-driven insights and optimized, prescriptive communications to drive positive outcomes.

Empowering Institutions. Engaging Students.

Advisors and staff are overburdened. Budgets are shrinking.
Students are falling through the cracks. xSIGNALcampus is here to change that.

Omnichannel, Student-Driven Communication

xSIGNALcampus automatically detects at-risk students and intervenes with just-in- time communications from a single platform. Using AI-driven insights, institutions can leverage our platform’s omnichannel, 2-way messaging to adopt a consistent, student-driven communications strategy that supports departmental flexibility and organizational governance.

Best of all, xSIGNALcampus puts students in control of how they receive their communications—whether via SMS, email, WhatsApp, Instagram, Teams, Slack, or Chatbot. This ensures that messages are not just sent but seen and acted upon, creating a streamlined experience that fosters student success.

Six-part pie chart depicting a cyclical process for managing educational data: "Monitor Progress," "Integrate data systems," "Analyze data," "Extract Insights," "Communicate with student." Arrows connect each segment.

Seamlessly Integrate with Leading Data Sources

Optimize resources while improving outcomes for students.

Inaccessible advising is cited as one of the main reasons students discontinue their studies. In fact, 47% of advising programs aren’t improving student outcomes. With advisor caseloads reaching 1000:1, advisors may have only 10 minutes to meet with their students. But nearly every college and university is experiencing budget cuts (and that’s before the demographic cliff occurs over the next 5 years).

Institutions have to do more with less – less students, less advisors, less staff. Using advanced Rules Engine and Machine Learning technology, xSIGNALcampus detects at-risk behaviors in real-time and automates just-in-time communications to the student’s preferred channel.

Identify at-risk students before they fall behind with AI-driven analysis of SIS, LMS, CRM, and other institutional data.
Our prescriptive communications platform automates and optimizes outreach to students via their preferred comms channel amd alerts the appropriate advisor or staff.
Ensure no student is left behind with configurable follow-up and escalation workflows. We use sophisticated, easily implemeneted Rules Engine and Machine Learning technology to identify students early in their at-risk development…in real-time.
xSIGNALcampus includes configurable action tracking and escalation should the student not respond to the original message.
xSIGNALcampus chatbot, integrated with the Advisor’s calendaring system, assists the student in scheduling a meeting with their advisor.

Supporting Students Every Step of the Way

xSIGNALcampus engages with students across the entire Student Journey to
provide the application, academic, financial, and social support students need to succeed.

Illustrated education journey roadmap with steps including research, application, registration, attending classes, collaboration, coursework management, support, graduation, and alumni relations.

Graduates wearing caps and gowns at a ceremony

Key Benefits & Features

Proactively engage at-risk students with prescriptive communication strategies that improve retention and graduation rates.

Machine Learning that Helps You Stay One Step Ahead

Higher-education institutions are looking to leverage data and analytics to transform their processes for improving student retention, identifying student pain points, and optimizing campus resources. Identifying at-risk students is rapidly becoming mission-critical. xSIGNAL enables institutions to turn their data into student success. Using powerful machine learning, xSIGNAL extracts valuable insights from your existing data sources like student information systems, learning management systems, website chatbots, Campus POS, engagement with university communications via email, SMS, etc. Once at-risk students are identified, your student success and advising teams can be notified for review or immediate intervention.

Personalized Messaging, Maximum Impact

Amid a sea of digital noise, reaching students is a unique challenge. Campus leaders are always striving to make students feel valued and connected with their institution which is driving the need for communication strategies that are more thoughtful, personal, and available across the myriad of communication platforms students use every day. xSIGNAL’s two-way, omni-channel messaging platform gives campus leaders a streamlined approach to their student communications. Administrators can use insights driven by xSIGNAL’s ML platform to then engage with students in personalized, two-way conversations via SMS, SIS, LMS and more.