Resolve Self-Service Issues
xSIGNALerp reduces administrative costs, increases efficiency, and improves employee engagement.
Empowering private & public sector organizations.
Administrative staff is overburdened. Budgets are being slashed.
xSIGNALerp’s Data-to-Action orchestration platform is here to change that.
Surface Critical HCM Self-Service and ERP Back Office Issues
xSIGNALerp empowers organizations with AI- and Trigger Warning-driven early detection. Tightly coupled with workflow and prescriptive communications, our platform resides inside your HCM and ERP applications to help you reduce administrative costs, increase efficiency, and improve employee engagement.
When an error or anomaly occur such as Direct Deposit bank account change, or Purchase Requisition delay, xSIGNALerp recognizes the event and envokes customer-specific workflows tied directly to our cloud-based communications platform. Messages can be sent via email, SMS, or directly into a Teams chat or group.
Best of all, xSIGNALerp gives you an additional layer of visibility and control in managing critical processes, which means employees can resolve their own Self-Service issues. Internal support teams such as HR Help Desk receive early warning notifications to proactively resolve issues. In both cases, precious cycles are saved, resulting in measurable cost savings and improved employee engagement.
Seamlessly Integrate with HCM & ERP Systems
Use Cases for xSINGALerp
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Challenge:
HR teams spend excessive time processing employee requests for personal information updates, such as changes to emergency contacts, bank account details, or dependents. These manual processes increase administrative burden and slow down critical HR functions.xSIGNALerp Solution:
By providing a self-service employee portal, xSIGNALerp allows employees to update their personal information securely and in real time. The system automates approval workflows, ensures data integrity, and integrates directly with payroll and benefits systems.Key Benefits:
✔ Reduce HR workload by minimizing manual data entry.
✔ Ensure employee records are always accurate and up to date.
✔ Improve compliance by centralizing and securing personal data. -
Challenge:
Managing time and attendance manually leads to inefficiencies, errors, and compliance risks. Employees struggle with accessing schedules, submitting timecards, and tracking leave balances, leading to payroll disputes and dissatisfaction.xSIGNALerp Solution:
With an automated time-tracking system, employees can view work schedules, submit timecards, and request time off directly from a user-friendly platform. Approvals are streamlined, and the system syncs seamlessly with payroll for accurate processing.Key Benefits:
✔ Reduce payroll errors and disputes.
✔ Improve employee satisfaction with self-service capabilities.
✔ Free up HR resources by automating approval workflows. -
Challenge:
Employees often face delays in accessing payslips, viewing salary details, and submitting expense reports. HR and finance teams deal with redundant requests, manual data processing, and compliance risks.xSIGNALerp Solution:
Through an intuitive self-service payroll portal, xSIGNALerp allows employees to view salary details, download payslips, and submit expenses with automated processing. Finance teams receive real-time updates, ensuring timely approvals and reimbursement.Key Benefits:
✔ Reduce administrative costs by eliminating manual payroll tasks.
✔ Enhance payroll accuracy and transparency.
✔ Minimize compliance risks with automated record-keeping. -
Challenge:
During open enrollment periods, HR teams are overwhelmed with inquiries, paperwork, and manual updates to benefit selections. Employees struggle to access accurate benefits information and make timely changes.xSIGNALerp Solution:
With automated benefits enrollment, employees can review available plans, make selections, and manage changes seamlessly. The system integrates with insurance providers and payroll to ensure accuracy and compliance.Key Benefits:
✔ Reduce HR workload by automating benefit selections.
✔ Improve employee experience with self-service access to benefits information.
✔ Ensure compliance with benefits administration regulations. -
Challenge:
Managing supplier self-service functions manually leads to delays, inaccurate information, and increased support costs. Organizations struggle to provide real-time updates on orders, payments, and inventory.xSIGNALerp Solution:
By enabling real-time supplier self-service capabilities, xSIGNALerp allows suppliers to track orders, update information, and access real-time financial and inventory data without manual intervention.Key Benefits:
✔ Reduce administrative overhead by minimizing supplier inquiries.
✔ Speed up order processing and reduce operational disruptions.
✔ Improve supplier relationships with accurate, real-time data access.
Meet Employees Where They Already Are
System Architecture & Process Flow
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